Customer Reviews

Reeds Rains' tenant reviews

Thank you for all your help in securing my rental with the landlord (excellent negotiation). I felt the service was very professional and I was kept fully informed at each stage of the process.

May I take this moment to say how pleased and happy I've been in Medina House with Reeds Rains as the estate agent. It's a shame I'm having to move, but I understand the Landlords position. There has never been any issues and everyone has always been professional and friendly, you've set a high bar for the estate agents at my new property to follow.

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Just wanted to let you know I appreciated all your help and efforts in sorting out the utilities, etc. Everything has gone through no problem, council tax, water and electricity supplier all ok and bills come through.

With your help we have managed to get moved and settled quickly. We've just got a few boxes to unpack but otherwise all done!

Best wishes

I would like to thank all members of this branch that I have been in contact with whilst I was a tenant with Reeds Rains. I would like to stress how appreciative I am however, of the level of customer service I received from Melissa Kelly and Brooke Holmes that went over and above the day job to ensure I could move in to my apartment at very short notice. I found all staffs pleasant and above all, helpful. Thanks again, it was a pleasure.

Thank you so much for all you have done to help us move into our new home

Thank you so much for the professional, helpful way you have dealt with our tenancy. Wishing you all the best

Dear Lydia

A big thank you from me and Pete for all your hard work finding us a nice tenant.

Lots of Love

Thank you for all your help with the move. We look forward to a long tenancy with you.

Estelle is very warm and welcoming, and seemed delighted to show us around the properties. She explained everything so it was easy to understand and answered all of our questions about the properties we viewed, which was great for us being first time renters, as we had a lot of questions.

She went out of her way to help us along the process of renting out our new home and did so in a friendly and professional manner. I was very pleased with the co-operation of Estelle and Reeds Rains York throughout the process and I am very happy in my new home. 

Hallo Toria,

Thanks for letting me know and also thanks very much for finding the tenant and organising the transition so smoothly.

Best Regards

Hi Toria,

Thank you so much for all your hard work. I hope they will be happy too.
If we need to rent/sell in the future we will definitely use you guys.

Have a great weekend.

Excellent service provided by Heather and the team at Reddish. She made the move into my apartment completely effortless and was always available for any querie I had. Any issues have been resolved really quickly and i have been kept well informed throughout.

Thanks for the great work!

Really helpful, professional and friendly team! Reeds Rains Reddish made what could have been a manic hunt and moved during the winter holiday, very easy and relaxed. I can honestly say Reeds Rains have made me feel the most welcomed of any agency I have dealt with (and there have been several).Great communication, informative and rapid responses. Quality of service has not changed since I signed a tenancy.

Highly Recommended

My property had been on the market for 2 months with another agent and I was very concerned it hadn't been let out. So I was so delighted when Ashley called me the day after I put it up for rent with Reeds Rains to tell me he had found a tenant. Amazing result, thank you.    

I noticed how professional Emma and John were when they visited my house. This influenced me to put my house on the market with Reeds Rains. From the onset Emma was helpful and polite and her professional attitude continued throughout the whole process, she did what she said she would do, for example kept me informed and always got back to me by phone or email. Moving is a very stressful time for anyone and Emma has a way of making the process feel easier, she manages things well and is reassuring about everything. I found all the other staff polite and helpful and would like to say thank you to all of you, however Emma is the one that I have had most contact with, a big thank you Emma for doing a great job.