Services - Reeds Rains Chester le Street

Sellers

At Reeds Rains estate agents Chester-le-Street, our sellers benefit from local expertise combined with the benefits of national marketing initiatives. The staff in Chester-le-Street are experienced and driven to deliver excellent customer service and to achieve the best possible price for our sellers. The extensive database which networks the other 20 Reeds Rains branches in the North East, along with Reeds Rains nationally, means sellers homes are introduced to buyers across the region that are actively looking to buy now. Our online presence is unrivalled with presence on Rightmove, Zoopla and Reeds Rains websites along with at least another 20 prominent sites. This ensures our sellers homes are seen by the widest possible number of potential buyers. There are no other local agents in Chester-le-Street who have better online coverage than us. We pride ourselves on being able to offer a comprehensive and professional selling service with conveyancing, financial advice and surveying to ensure our sellers move is as stress free as possible. Communication is the key ingredient in giving great customer service and at Reeds Rains Chester-le-Street we pride ourselves on giving open and honest feedback to sellers. Offering advice and guidance throughout the process, we are truly here to help. Sellers get a monthly marketing review call, some sellers like to come and see us in the office for this other prefer telephone or email contact. We are happy to work in whichever way suits our client.

Landlords

At Reeds Rains Chester-le-Street, our letting services are varied and flexible to suit individual landlord’s needs. First time landlords are given all the information, support and guidance needed when it comes to marketing their property and securing the best possible tenant.  Some landlords have made a conscious decision to use property as an income generator whilst for others it facilitates their own property move; however in our experience what all landlords want, whatever the service level needed is a professional, efficient service which represents value for money. Our landlords who choose the 'fully managed' and 'rent collection' service benefit hugely from our online portal, which allows full access to their accounts, property maintenance and management of the property. With full transparency and with important accountancy information at their fingertips it appeals to landlords of individual properties as well as those with extensive portfolios. Our foundation service level is a 'tenant find’; we market the property, find the tenant, reference the tenant, prepare all the contracts and move the tenant in. Once the tenant is in situ we hand back the management of the property to the landlord. Fully managed offers the same as 'tenant find' but instead of the landlord managing the property our dedicated property management team take over, we visit the property four times a year and report back to the landlord, we collect the rent and are the first point of contact for the tenants and deal with any maintenance issues that may arise. Whether you currently have a letting agent and are looking to change agents, have acquired a new rental property and want to know what service levels we offer or you are just thinking about renting your own property out or investing in property and becoming a landlord for the first time come and speak to us as we will be able to help.

Buyers

Buying a property can be both exciting and nerve wracking so our team of property experts at Reeds Rains Chester-le-Street are there to ensure buyers are kept informed and are guided through the whole process. From being kept bang up to date on new properties to the market to arranging solicitors and progressing the sale through to exchange of contracts and handing over the keys to buyers new homes. With competition for sought after properties being kept up to date can be the key to seeing a potential new home first. Often our registered buyers hear about new properties before they hit the websites. To get on the database buyers need to fill in the contact form online or call the office and speak to the team about their property requirements. Buyers can also benefit from the comprehensive and professional selling service with conveyancing, financial advice and surveying services.

Tenants

Tenants looking for property can be registered on our tenant database and are updated on suitable properties matching their requirements.

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