# MyReedsRains Issues

Please contact us if you are having issues activating your MyReedsRains account and we will come back to you within 5 working days.

Please provide as much information as you can so we can investigate the issue. If your postcode isn't matching, please provide us with your current postcode.

## <h2 style="margin-bottom:25px">Trouble authenticating?</h2>

Use the form on this page to get in touch.

[Open this on the website](https://www.reedsrains.co.uk/having-trouble-authenticating)