Reeds Rains Property Blog

Property News from Reeds Rains

Reeds Rains Goes Back to the Future for New Customer Concept

by

Following extensive research, Reeds Rains has created a new consumer experience in St Helen’s as part of an entire brand transformation, which aims to distinguish the company from its competitors.

The modern, welcoming environment - which boasts an entire wall dedicated to an image of the Dream sculpture - will represent one key aspect of an overall revamp, which also includes a new logo, imagery and a nod to the company’s traditional, solid values and longevity.

The team at St Helen’s aim to build on the levels of trust and reliability associated with the company, which have been cornerstones of the business ever since founder Samuel Rains opened his first office 145 years ago.

Reeds Rains’ Managing Director Oliver Blake said: “To re-launch the brand on the doorstep of where we were founded as a company is no coincidence.

“The foundations of our business are entrenched in the local area and they underpin our modern new concept, which has been a long time in the making.”

Reeds Rains’ research revealed that many house-hunters felt a sense of intimidation when visiting an estate agent, with no discernable difference between competing brands in the market.

Respondents also claimed that estate agents didn’t care about their customers as being unique clients, as they often felt like ‘tiny cogs in a machine which they can’t control.’

Reeds Rains is now taking a lead from some of the UK’s most successful High Street retailers, creating more open spaces, an ambient environment and an overall attempt to break down a ‘them and us’ atmosphere.

The mayor of St Helen’s, Councillor Andy Bowden, will be present to cut the ribbon and other activities will also take place during the evening, including a raffle in aid of the Estate Agency Foundation.

Oliver Blake added: “Customers have told us that the overall experience of visiting an estate agent can feel a little overwhelming."

“Our new St Helen’s design is the first tangible response to this feedback and we feel we have a result that people will really appreciate.”

More information about Reeds Rains St Helen’s.

Reeds Rains Strikes Again in Lettings Industry Award

by

Reeds Rains’ extensive efforts to create a memorable customer experience at its network of branches have received the ultimate endorsement, courtesy of a coveted industry accolade.

The historic estate agent has won the silver award for property manager of the year at the Negotiator Awards 2013, to further vindicate its attempts to leave lasting impressions on tenants and landlords alike.

The announcement underlines an ongoing success story for the brand, which includes a 20 per cent growth in turnover and a 14 per cent rise in managed clients in the past 12 months.

Reeds Rains has invested heavily in training and development across all areas of the company, to provide the most professional service possible.

Mark Chatterton, Lettings Operations Director said: “To be recognised by one of the industry’s most influential publications means a great deal to everyone at Reeds Rains.

“We have always prided ourselves on advising confidently in each local area, the types of property on the market and the rental marketplace as a whole.

“Winning this award reassures us that we are continuing to do the right things and on behalf of everyone at the company, we are absolutely thrilled.”

The event, which attracted a record number of entries was hosted by comedian Hugh Dennis, and was held at the Park Lane Hilton hotel in London on November 5.

Mark said: “We believe we provide an invaluable service for landlords and tenants, ensuring that all legal safety obligations are met protecting both parties.

“Routine repairs and emergencies are attended to with speed and care, because we understand that these are an inconvenience to tenants and an unwelcome expense for landlords.

 “It appears that The Negotiator Awards acknowledged these facts when judging, which is great news for us, in such a high profile event that is attended by the nation’s top property agents.”

Reeds Rains’ latest honour adds to a Sunday Times bronze accolade for property management in the national publication’s prestigious lettings agency of the year awards in March during which the judges praised Reeds Rains excellent rent collection facility and low default rates. 

Finding the Right Student Accommodation

by

 

WHEN looking for student accommodation, don't wait until it's too late. As soon as you know where you're studying, find out what accommodation is available to you and what conditions are attached.

If you have only just gone through clearing or have found yourself without a house or flat, don't worry as there will be plenty of private rented accommodation left that will still be available to students. The great thing about private rented properties is independence; you are in charge of where you live and who you are living with, and the flexibility it gives you, as the private rental market is packed with different options to suit you.

However, there are some aspects you need to take into consideration such as managing your bills, and dealing with admin - especially if you are liaising direct with the landlord. You need to check their credentials which is why it is always best to go through a reputable agent.

Once you have secured a property, you will normally have to give a non- refundable financial commitment to reserve a property, so make sure you spend time choosing who you want to live with to ensure a harmonious household.

You will need to go through referencing at which point you will need a guarantor; this is someone who will guarantee the rent and terms of the tenancy should you not be able to.

Assured Shorthold Tenancies (ASTs) are jointly and severably liable which basically means that all parties, tenants and guarantors are responsible for the tenancy.

You will be required to pay a holding deposit which will normally be when the lease agreement starts - this usually goes towards the dilapidation deposit for the tenancy. As long as the property is given back in the same condition it was given to you in, then this will be returned. All deposits by law must be registered into a tenancy deposit scheme which will ensure it's safeguarded, so to protect this, make sure an adequate inventory is done prior to move in.

Make sure you receive up-to-date gas and electrical safety certificates as these are required by law; and be prepared to pay the rent monthly in advance and from one account. In terms of your finance, full- time students are exempt from paying council tax but part-time students aren't. You will need to get a TV licence on top of all your bills (water, electric, gas, phone line, internet) so make sure you budget for this before you sign. You will need to be careful wherever you rent as you are a burglar's target; ensure the landlord has fitted key operating locks on the windows and deadlocks on all external doors.

It pays to know a little about tenancies and landlord responsibilities, and likewise, know your obligations as a tenant and respect others that live in the vicinity.

For more information, contact Reeds Rains on 0161 236 9088

Hannah Gretton

Area Lettings Manager

Hannah Gretton of Reeds Rains City Living Helps Out First Time Tenants

by

The rental market is growing week on week with an increasing number of people choosing to let rather than buy. Letting a property can be confusing for the first time tenant, however Hannah Gretton is on hand to explain some of the industry jargon and highlight the most popular terms likely to arise during your tenancy period.

Reeds Rains Blog

Welcome to the Reeds Rains Property Blog

Category list

Tag cloud

Page List

RecentPosts

Logo for the Estate Agency Foundation, combating the causes of homelessness

You appear to have Javascript disabled. Some of this site’s features require Javascript to function.