Reeds Rains tenant emergency contact details

What to do in an emergency

An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:

• Severe leaks
• If you smell gas or detect a gas leak call the National Gas Emergency service on 0800 111 999^{^}
• Loss of electrical power or light
• Blockage of your only toilet
• Loss of heating or hot water
• Broken windows or doors following a break-in

If one of these has occurred in your property, you need to get it resolved quickly.

Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs.

If your landlord is on a tenant find or rent collection contract with us, please contact your landlord to arrange repairs of your property.

If your landlord is on a fully managed contract, please contact either the branch or our lettings centre on 0330 041 9785^{^}.

Opening times:

^Calls may be recorded and/or monitored for training and/or data protection purposes.