An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:
If one of these has occurred in your property, you need to get it resolved quickly.
Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs.
If your landlord is on a tenant find or rent collection contract with us, please contact your landlord to arrange repairs of your property.
If your landlord is on a fully managed contract, please contact either the branch or our lettings centre on 0330 041 9785^.
|Monday - Friday||9.30am - 5.30pm|
|Saturday||9am - 1pm*|
|Bank Holidays||9am to 2pm|
^Calls may be recorded and/or monitored for training and/or data protection purposes.
If you have an emergency when our branches or lettings centre is closed, take the following steps:
Book a free no-obligation valuation