Reeds Rains Estate and Letting Agent

**IMPORTANT UPDATE** Now, after over two months patiently waiting to get my deposit back ( that'll teach me to be patient ) I am in a formal dispute with the Landlord of 10 Boddens Hill Road, who is claiming my full deposit, even though they've only bothered to put some numbers together for two items of work that don't even add up to the full deposit. £270 for cleaning, ( okay, so it was immaculate, but didn't need anything special doing. ) & £500 for painting and decorating... of which it was the work his handyman left behind, spraying painting ( while I was stuck in the unventilated room on a meeting call ) a patch of mould in my son's room, and then just leaving bare plaster in the kitchen from a burst pipe. Which didn't get new insulation on, so now will have a real cold patch in the corner of the kitchen this winter. We were left without much regard in that property but decided not to fuss. ADVICE: make a fuss. Do not accept anything. There's metal filings in the water from the hot water tap, which means something serious to me, but there was nothing they could/would do about that. Just waiting for them to know provide evidence of their claim. Will keep this review updated... ** First review** ( hindsight - easy in, not so easy out - although the Reeds Rains Southampton office are actually pretty good. I didn't like being passed over from my local branch to them in the first place, but they do get things done. Although when I bought a property, I didn't have the confidence I had when I first wrote the review below and went elsewhere. ) Fast, friendly, and fully committed to providing the level of service you deserve. So far above the rest. Even during this crazy time, they ensured my needs were met. We are renting now with Reeds Rains, but hope some day soon to buy somewhere... And thanks to this great experience, they have me as their future customer, too. You are genuinely in good hands. I hope you read this review. I hope you don't have the negative experiences I had with two other agents. I hope you come here first. It's worth it. They will do their best. I feel confident of that.

We moved into our first home yesterday in Carrickfergus, through the help of Lisa at Reed Rains. From start to finish, Lisa was brilliant at communicating with us and guiding us through our house purchase. She is extremely experienced and knowledgable. We can’t thank her enough for her support!

i would like to say a big thank you to Kirsty who has been so helpful with helping me rent a property she has kept me informed the whole way through and has always been happy to help. Thank you i am made up with my new home.