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Lettings hub was a problem for us constantly wanting more documents, and the links they sent didn’t work on more than one occasion. Time was of the essence as this went on for a week and we only had one day left before the move in date. Gentrit went above and beyond, going into work early to ensure our referencing went through and we got in just in the nick of time and moved in the next day. If there are issues, Gentrit will surely bend over backwards for you to make sure it all goes smoothly.

We have just exchanged on our Catford home and found the service from Tara, Demi and the wider team at Reeds Raines to be absolutely outstanding. It has been far and away the most impressive and best experience with an estate agency we have ever experienced. We were selling our home from abroad, meaning we were extremely reliant on the agency and they delivered exceptional service. Communication was incredibly efficient and Tara was a real pleasure to work with. What I admired most from tout outset was the transparency and honesty. Tara had a different strategy for selling our home vs other agents and truly delivered to it. We had relentless viewings and when our first buyer dropped out Tara had a second buyer in 24 hours that we went all the way with. I feel confident our buyers would have had a great experience too, which is part of what got us to the position of exchange. Tara is exceptionally good at both communicating and managing expectations. I would recommend phoning Tara over and over. Thank you!

We purchased our new home through Reeds Rains Catford and were hugely impressed by their service. Tara, Demi and the team were professional, personable and efficient throughout the process. They kept us updated and proactively chased both our and the seller’s conveyancers, taking the stress out of a complicated process and helping us complete in a remarkable three months. They are a breath of fresh air - I’ve moved a dozen times in South East London as a renter and now, luckily, as a homeowner - and Reeds Rains are definitely a standout agency. I’d 100% recommend them.

We rented our flat via them (formerly Rocodells) for over eight years and always found them very responsive, supportive, and just lovely to interact with. All issues / repairs got sorted very quickly. The process of moving out was very smooth as well. Thank you, especially to Lauren!

Reeds Rains were fantastic from start to finish. They gave great advice on pricing and marketing, found motivated buyers quickly and kept everything moving throughout the sale. Tara in particular was excellent with her communication throughout and was always available to answer questions. I’d also like to mention Karina who was very helpful throughout the whole experience and made me feel assured and confident in the sale knowing that the entire team working hard to get the best outcome. Highly recommend.