Winners at finding reliable tenants

Reeds Rains, has been an unexpected benefit to my husband and I these past couple of years since our landlady decided an outside party was needed to manage our house. We have regular inspectors; whi have been lovely and understanding; come and survey the house picking up on issues that we'd never thought to report, especially if we cannot solve the problems ourselves. In fact we've only reported one issue that has been quickly rectified. Liam at the Reeds Rains of Chesterfield has been especially helpful as circumstances have changed rather radically to our disappointment and has been a well of information and help.

Reeds Rains are completely uncommunicative. We rented for 2 and a half years through Reeds Rains. When we moved out we asked for confirmation of our notice period to which they never replied. We have now requested our deposit back and have asked for any information on our deposit, and they have not replied in over 4 weeks.

Reeds Rains in particular Karen Knight and her colleagues were very helpful in assisting us to sell our deceased parents property. It ended up as a lengthy process but the team were very patient and supportive throughout. Big thanks to all in the Hull office on Holderness Road. It’s been quite a journey but you did get it over the line. Best wishes from Dawn & John

Liz, Andrea & Tammy and the rest of the team went over and above to support us getting our house purchase. Andrea was amazing and her investigative skills helped us sort out the issues that were holding us up. Reeds Rains werent our estate agents but the sellers, and yet they kept us informed, contacted us weekly and were super helpful overall. We even got a lovely moving in card which was more than our estate agents did. Not that we are planning on moving again but if we did we would certainly use Reeds Rains and wold recommend the to anyone. Thanks again for all your help

Customer Service at its very best from my initial call to the completion of the house sale. All the staff I interacted with (I do appreciate there are more staff that I did not but supported the sale) that I worked on the successful sale of the house, engaged positively, respectfully, easy going but professional ensuring the process was easy to navigate and fully supported. I want to say a special "thank you" to Donna, Rebecca and Emily. In my opinion Donna and her team have excellent customer service and administration skills as well as a vast amount of knowledge regarding their respective roles and the end to end process. Thank you to all the team In Bamber Bridge Reeds Rains Estate Agents. Regards Joanne and Alan