We’re delighted that Reeds Rains has been announced as the Best Large Lettings Agency, following the biggest independent evaluation of estate and letting agencies across the UK.
It means Reeds Rains now appears in the new Best Estate Agent Guide 2022. The Guide features the top 10% of agencies in the country, which can be found on the Best Estate Agent Guide website - a site that helps those looking to buy, sell, let or rent property to choose a local agent to support them.
Our success follows the analysis of property listings on property portal, Rightmove, (who support the awards), over a six-month period to establish which agencies outperform local competition; based on a wide range of factors including property marketing and results. There was then an assessment of agencies’ websites by a professional marketing agency which examined 36 individual areas relating to marketing and customer service. A mystery shop was also carried out by a team of professional mystery shoppers and, together, these assessments determined which agencies are now listed on the Best Estate Agent Guide website and the rating they received. Reeds Rains gained an Exceptional rating for Lettings.
The website is compiled by Property Academy (an organisation that works with agents to improve service standards in the property industry), with the support of Rightmove, the UK’s leading property portal.
Hannah Davies, our National Lettings Director commented:
“This is fantastic news for Reeds Rains and is testament to all the hard work and commitment of our teams across the UK.
We fully appreciate that, in recent times, many landlords and tenants have had to adapt to a different lettings marketplace and that the support of a good lettings agent was often of paramount importance. At Reeds Rains we’ve worked hard to ensure that we provide this – not only from our branch teams but through the ongoing support that we have available on our website and from the numerous e-communications that we also offer to ensure our landlords are kept informed about developments and regulatory changes within the marketplace.
Altogether we feel confident that we’re providing a great ‘all-round’ service and are delighted that, after such a comprehensive analysis of agents across the UK, that others think so too.”