Estate Agents Burnley, Lancashire - Reeds Rains

Dawn Stuttard dealt with our purchase and honestly she is absolutely amazing at her job! She updated us with what was going on and had also given us the best recommendations when it came to solicitors, to help speed things up. Thank you so much Dawn and team at Reeds Rains! You gave out the best possible service to help us and we are so grateful to have seen our new home at this branch! Hannah and Gianpaolo x

I’ve used Reeds Rains services for the sale of my late fathers home and sale of my home and purchase of another. Dawn Stuttard was the negotiator who handled our case. Dawn was professional, courteous and went above and beyond to deliver a first class service from start to Finnish. Dawn was the single point of contact for the whole chain and solicitors. She took it upon herself to manage above and below in the chain to push all concerned to meet deadlines. I’ve had feedback from my seller and buyer who agree that Dawn worked tirelessly to beat the stamp duty window but due to issues below the chain out of her control we failed to meet the deadline. Dawn made calls to each and every person in the chain on an almost daily basis and kept us all informed at every step. Even when working from home she was contactable at all times. I would highly recommend Reeds Rains and would like to thank Dawn and the whole team for their professional approach to business. Absolutely top class!!

Great company thanks to dawn for all the help

Great Team of People! Customer Service is 5 Star! Our dealings were mainly with Lorna and Andrea who are very professional, friendly, helpful and a pleasure to do business with!

Just moved house and had the absolute pleasure of having Andrea to help me! She's been more than happy to answer my calls, call me back and just explain everything everything me without hesitation. Shes so nice and attemptive 10/10 for customer service x

Excellent service made selling my house easy, very good communication sorted all viewings saving my time great team always willing to help

Arranged a few viewings and they were very helpful. Dawn at the office is easy to chat to and polite (I’ve spoken to quite a few snooty agents the last 6 months whilst looking). Person when we viewed the property was polite and did the best to advise on the property (current restrictions obviously prevent guided tour) however, online 3D tour I did was great prior to viewing property. Would recommend

Great service from Dawn and Lisa at Reeds Rains Burnley. From the time-saving virtual viewing following our initial enquiry, to a great example of tenacity and perseverance from Dawn Stuttard through what has been a challenging and complex purchase. Not only did Dawn chase up and manage her own sale, but she also constantly checked the whole chain and provided ongoing feedback on progress (something the estate agent on my own sale didn't even bother to do!) Would definitely recommend Reeds Rain, and use again in future.

I bought a house through reeds Burnley, I found Reeds Burnley employees specially Dawn Stuttered who dealt me in my purchase very professional ,helpful, competent efficient always responded my calls and emails very quickly, will highly recommend anyone wants to purchase property through reeds ,

I have had the absolute pleasure of working with Reeds Rains in selling and managing my btl properties in Burnley. The service throughout has been professional, responsive and thorough. As a remote landlord, these qualities are absolutely crucial. On the management side, the whole team, and especially Lorna, have been great at keeping me informed and updated throughout the tenancies. On the sales side, a really special mention t for Dawn Stuttard who has pushed a protracted and awkward sale across the line, in spite of many obstacles thrown in our way. Dawn has preservered and pushed and pushed to make sure the sale completed and that I was kept up to date the whole way. I will absolutely be using their services again next time.

First class service and support from Andrea and the team. Would definitely recommend them to friends and family.

Recently rented a property from Reeds Rains Burnley was handled by the lovely Andrea & Lorna 10/10 would reccomend fantastic service throughout the process.

I've just sold a property through Reeds Rains and they were absolutely brilliant. One of the main things that made them stand out from the other agents that came to see our property was the HUGE amount of enthusiasm they had, which is extremely important when selling houses! Dawn and the team cannot do enough for you and I didn't have to badger them once for updates. Infact I was so impressed with them that I will not even bother shopping around for estate agent services in the future. I will just ring Reeds Rains!

Reeds Rains Burnley branch have been flawless in helping me find and secure the home I wanted. Great service by Andrea which meant no hassle on my end. Can't thank the branch enough and Andrea. Would highly recommend!

I listed my property at the end of November, Lisa came to value our house and at the time I was undecided about whether to sell but she couldn’t have been more accommodating and understanding, at no point did I feel pushed or pressured to sell. I felt very well informed and was extremely happy with the service and support provided once I decided to go ahead. All of my many enquiries were answered promptly and after having found another properly to buy, Lisa understood my need to have ours up and running quickly and it was live and ready to go within days with stunning photos! Once our house was on the market, our sale was managed by Dawn who again has been a real credit to the team at Reeds Rains and worked tirelessly to arrange our viewings and provide us with top quality care through all negotiations and reached our goal of full asking price Within the week! Couldn’t be happier. Nothing was too much trouble and all of my emails were responded to almost instantly and the communication between Dawn and ourselves has been excellent, she has kept us updated at least weekly with our sale related progress right through to the end and offered support throughout with anything we need which has been a god send as this was our first time selling a house and would have been quite stressful to manage along with having a newborn baby if not for Dawn. I feel the service provided has been above and beyond and it has been a pleasure dealing with such a friendly and caring team.

Working with Dawn to buy my house through Reeds Rains has been frictionless and easy. She was immensely proactive and made sure I was kept up to date at all times; even hurrying me up when required! Thank you Dawn, you were awesome and I can't recommend you highly enough.

We recently purchased a property through Burnley Reeds Rains. From the start of the process Dawn and her colleagues were very polite and responsive. They kept us well updated throughout the process. It isn't easy at the moment with remote working but their customer service remained the same and our service wasn't affected because of this. Huge thanks to Dawn in particular who was upbeat and approachable throughout. Would recommend to others, great service