Reeds Rains Estate Agents

Newcastle-under-Lyme, Staffordshire

Just want to say what a great team at Reeds and Rains in Newcastle under Lyme. Dee especially was very conscientious and helpful. She went above and beyond so many times ! Thank you so much ! 😀

We used Reed Rains, Newcastle-under-Lyme branch this summer for our house move. They were the agents for our sale, and also the agents selling the property that we purchased. Moving house is always going to be a very stressful process, but during this time we also had to deal with my elderly dad undergoing emergency surgery and the subsequent care needs for both my parents. The vendor of the property we were buying also caused us problems along with poor communications from their solicitors.
From the very beginning of the process though we were put at ease by Peter and his team, and they really went above and beyond anything that we could have expected. They are friendly and approachable, making time to deal with calls so that you feel valued as a client, whilst remaining professional at all times. When we encountered any issues then Dee especially stepped in to help, and nothing was too much trouble for her, and she took the initiative to move things along.
Peter's professionalism and enthusiasm for customer service flows down through the whole team and is a real credit to him, so thank you as we really couldn't have done it without him. I have no hesitation in recommending Reed Rains in Newcastle-under-Lyme and would use them again. 🙏

I just wanted to say thank you to Reeds Rains and all the team. They have gone beyond the call of duty to assist myself and my wife to secure our rental property. A special thanks to Jack Bridgette and Jack Damjanovic from the Newcastle-Under-Lyme branch who helped secure us to get the rental property with the landlord. He has even assisted us with setting up our utilities (as I have always had all inclusive before) and always checks up on us that we are settling in. I know that he is very busy but I am impressed with the after service. I have had both of my rental properties from Reeds Rains, and definitely will be buying our first home with Reeds Rains in a few more years. I recommend Reeds Rains as you will never find such an amazing team so committed to their work and so caring for their customers. Thank you Reeds Rains!- JD Ward