Estate Agents Sheffield, South yorkshire - Reeds Rains

I have recently starting using the Campo Lane branch for the first time to let and fully manage some properties on my behalf and I couldn't be happier with their service. Tenants were found very quickly for the properties, I have been updated at every stage of the process and potential tenants always discussed with me before being accepted. All members of staff that I have dealt with have been more than helpful and friendly. I have mostly dealt with Skye who has given outstanding service, her customer service skills are exemplary, she is always extremely helpful, professional, affable and polite and takes the time to really listen to requests/concerns and takes note/action. It is rare these days to find such excellent service but Skye has certainly delivered throughout this process and I have absolutely no doubts that my properties will be very well managed. Skye works extremely hard to deliver the wonderful service she provides and really is a very valuable asset to this company. I wouldn't hesitate to recommend Reeds Rain for their property management services based on my experiences so far, it couldn't have been easier or more pleasant.

I am extremely impressed with Reeds Rains! I currently rent my property while also selling. I have had fantastic service throughout, especially from Lisa Sharp who has been nothing but AMAZING !

I met with Lisa for my initial viewing who was very friendly and helpful. She made me feel very comfortable using reeds and reassured me they are a company I could trust. I then finalised the rental with a lady called Skye who has gone above and beyond to walk me through the process as I have never rented a property before. Excellent customer service and very professional from both and I can’t thank them enough! I would highly recommend and I will definitely use them again in the future!

really helpful with my move!

Excellent communication and speedy arrangement to pick up the key. Superb service!

Dealt with Skye who has been very professional and prompt in getting everything sorted for our new flat. Couldn't have been more helpful, thanks!

Amazing help for a first time buyer and always available to contact through the process, no matter the problem.

I classify myself as new in this country (Britain). I talked with many real estate agencies , but the amount of attention in this office is amazing and unbelievable. I spoke with one of the agents in Reed Rains her name is (Rhea) , and at first glance I felt that I was talking to one of my friends, explained her my situation and the time limit I had because my contract in previous property was about to finish. After that within few hours we made a deal. In (Reeds Rains) they give you options , they make things easier for you.

Skye has been absolutely amazing throughout this process, and has answered any questions we’ve had brilliantly! She’s also given us updates while we get ready to move into the property, and generally been wonderful!

To be honest, probably the most helpful and kind team of agents I've spoken to. I've been renting for over 7 years now, each year I get a new place live so I've delt with my fair share of agents. Lisa in particular has been super helpful in making sure the process goes smoothly and offered additional apartments to view in which one of them I decided to go with. The team seems to be organised and eager to get work done. I hope this level of professionalism continues once I've got the keys! Alex

Thanks to Lisa in particular!

Skye was really helpful and very friendly. Went above and beyond to show me additional properties she thought I would like. Really professional and welcoming service. 5* Thank you :)

I cannot recommend Olly Knell and the team at Reids Rain, Sheffield highly enough. They substantially exceeded all of my expectations. Going the extra ten miles seems the normal for them. My initial contact with Olly was three months prior to the completion of the new development Great Central, in Sheffield City Centre. Although Olly was not yet contractually engaged with the property, I was bowled over by his knowledge and enthusiasm for the project. He really had he is finger on the pulse and was ahead of the game. All of this was backed up by the consistently high standards delivered along side the other members of the team; Lisa, Skye and Rhea. The team really work together and customer service is seamless. They know the process back to front and I found myself very grateful for their guidance. They are proactive and solution orientated. There was a swift turn around to all of my requests. Tenants for both my apartments were found within one week of advertising. This is impressive. That is before you consider that it was January 2021 and the country was in throws of the COVID 19 Lockdown.

Swift reply and very responsible! Highly recommend!

Skye has been especially helpful in helping me secure my first home. She's been great at helping me through each step and has been friendly and approachable throughout. Can't recommend enough!

Couldn't be happier with the service, Skye was absolutely lovely, answered any questions promptly and thoroughly, was quick to amend documents or provide alternative links when needed and the whole process went extremely smoothly! All communication was thorough and done with email, phone calls, videos and pictures with just having to pick up keys at the door on the day so all very Covid secure as well. Thankyou so much Skye!

The staff are very professional and are quick to respond with any queries you have.

I have been very impressed with the efficient, professional manner with which Skye has dealt with my many enquiries. She always answered my queries politely and if there was anything she didn't know, she made sure she found an answer quickly.

Great Service when it comes to selling properties. Very proactive and found a buyer within 3 weeks for our last sale! Highly recommend Lisa and the team!