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Jay provided us with excellent and committed support in helping us secure our first rental property. We felt instantly welcome which made our experience more enjoyable, and loved attending viewings led by Jay. Once we had successfully applied for a property, Jay regularly kept us in the loop so we were never left in the dark for any minute. Jamie was equally excellent support when Jay was off work, ensuring our needs were met and always maintaining a high standard of communication. Nothing was too much for neither Jay nor Jamie and we are so grateful for their support.

Great service. Efficient and quick. We needed a plumber to install our washing machine and they had someone within the hour. Thankyou to Jay Lee and Jamie from the Scarborough branch. Massive help throughout.

Jamie is absolutely fantastic and not sure what we would have done without her when buying our property. Troublesome solicitors and unnecessary delays, Jamie ensured the process was expedited as quickly as possible and kept everyone talking. A credit to the company, always responsive and fully supportive of individual needs and requirements. 5 stars.

I write as both buyer and seller having bought my house through Reads Rains in December 2014 and sold it, also through them, in August 2025. I decided to sell my house in order to live abroad with family. I chose Reads Rains because they were so helpful the first time around. I have not been disappointed. They are still trustworthy and fair towards buyers and sellers alike. Also friendly and generous with their time, and considerate of the effects on people of moving house. Clark did the initial survey, valuation and publicity. It was all very professional and quickly resulted in a sale. At this point Jamie took over the handling of the sale. Selling a house and moving abroad at the same time can be extremely stressful but Jamie responded immediately to potential problems. Always there with good advice, support and kindness, I came to completely rely on her for peace of mind.

I am delighted to share my exceptional experience with Jay( from Scarborough Team). Over the past two years, she has consistently provided outstanding service and support as our letting agent. Her professionalism, kindness, and efficiency have made our renting experience truly remarkable. Whenever we've needed assistance or reported any issues, Jay has promptly addressed them and ensured our satisfaction. Her attention to detail and genuine care for her clients' well-being have not gone unnoticed. Her regular check-ins demonstrate her dedication to maintaining a positive relationship with her clients and her commitment to exceptional customer service. I wholeheartedly recommend Jay to anyone seeking a letting agent who goes above and beyond to ensure their clients' happiness and comfort in their rental homes. Thank you Jay for your dedication and top notch service.

Fantastic service from Clark & the entire team at Reeds Rains, Scarborough. The qualities I was looking for from an Estate Agency, I uncovered here- Genuine, knowledgeable, responsive and prepared to go the extra mile for the client to ensure smooth sailing to completion. Thank you for delivering a first class service !