Estate Agents Walderslade, Kent - Reeds Rains

We rented a house managed by Reeds Rains from July 2017 till June 2021. I was mostly in contact with Alison, Sophie and sometimes Graham and they have always been very helpful, polite and professional. They genuinely care about the interest of both tenant and landlord. Communication per email or phone has always been easy.

We have been using the lettings service for years now and have recently added some more houses to our portfolio. It's been a bit of a crazy time where we have needed 4 lots of tenants one after the other - but seriously, nothing daunts the lettings team! Sophie and Alison are amazing - whether it's dealing with finding new tenants, dealing with issues that arise during a tenancy, or just the boring paperwork and regulations, it's always been stress-free. I know from speaking to my tenants that they are treated with respect and kindness, and I have certainly always felt that this team under Graham, totally have my back. They are friendly, professional and always helpful, no-matter what. I wouldn't hesitate to recommend them as an agent if you have a property to let, or if you are a tenant.

Reeds Rains Walderslade were excellent, professional, provided a quality service and made our sale a seamless process, and right on top of Christmas! We sold within a week and Jenna stayed in touch with us all the way through and followed up on enquiries promptly. We were very pleased overall and our move was smooth.

I have to praise these agents from start to end the service has been amazing. However in particular this review is for Jenna. What was supposed to be a simple chain in fact turned out to be the opposite. As a first time buyer, who was worried and anxious throughout the whole process I cannot praise Jenna enough. Jenna was consistently responsive, helpful and went the extra mile to assist us. She reassured me throughout and I cannot thank her enough. Thank you.

Me, My Fiance and our little girl got our first home through reeds rains everything was very smooth a few paperwork issues on their side but perfect as a whole.

We recently purchased our first home and Reeds Rains were there to help us every step of the way. Everyone in the office was always friendly and helpful when we had to stop by. Our main contact with this estate agent was Jenna who helped make the whole process easy and simple. Excellent service.

Very thankful to Sophie and Alison for helping me with everything whilst ending my tenancy. They put up with all my questions and were very reassuring! The check out process was easy and my deposit returned quickly. Thank you!

Karen is the best estate agent, such lovely experience with her looking at houses. Very organised and professional would recommend to everyone.

Alison Sidney at Reeds Rains has helped us re-let our property and has gone above and beyond the level of service you would normally expect. She has taken personal interest in obtaining the best quality tenant and also has dealt with all the routine issues which tend to arise in any new tenancy to save us having to resolve them. This is of particular value as we live more than 1 1/2 hours away. An excellent company and first class service from Alison.

Very polite professional and considerate. Thank you

Reeds Rains Walderslade were recommended to me by a friend, and I have not been disappointed. As a first time landlord Sophie helped to guide me through the legalities with the tenancy agreement, although I have not felt the need to use them as a letting agent. I pray I will not regret this fact !! My first tenants are now settled and seem very happy.

I started to use REEDS RAINS from Feb 2020 and found its a reliable agent. staffs are very helpful and being patient to sort out the problems . good communication and quick response. also found tenants quickly. very happy so far.

We have found Dan and his team friendly and totally professional during the sale of our home - would not hesitate to recommend this branch of Reed Raines to everyone

We had the greatest experience with Reeds Rains in Walderslade! Clodagh & Charlie

From start to finish Karen at the Walderslade branch was extremely professional and made the purchase of my property a stress free experience! All of my requests were handled efficiently from last minute viewings to price negotiations, nothing was too much trouble. She has a really kind and calm nature which was very much appreciated.

Just finished first time buying and Jenna was more than helpful with all of my questions making the process as easy and stress free as possible. Brilliant service.

Over the last 4 years as a tenant I couldn't have asked for nicer agents, landlords and people to deal with, thanks for this Reeds Rains Walderslade. Highly recommended.

Really good staff @Reed rains can’t thought them. Would like to say Alison from day 1 was very helpful and Sophie at the end of my contract was very helpful too. They do very well to deal with some of the land lords/lady’s they have as the owner of my property was very unhelpful and out of order. Regards Dan

I have recently purchased a property through Reeds Rains and Jenna Proyer was nothing but helpful. It was a smooth process from start to finish! Would highly recommend!

We have just let our house through Reeds Rains, and the service was outstanding!! Alison Sidney found a tenant within a couple of days. Alison and Sophie, made the transition for both us, and the tenant stress free. The communication between us was to a very high standard and nothing was too much trouble for them. I would highly recommend this Letting Team to anybody who wants great service, who go beyond anyones expectations and get on with the job in a very professional manner. Well done ladies!! Lorraine Malt